This site collects certain personal data from its users.

Owner and Data Controller

SERAIL-TECH Engineering

Head office: 89 rue Henri Barbusse – 95100 ARGENTEUIL – France

Email: info@serail.com

Types of data collected

Among the types of personal data that this site collects directly or through third parties are: first name; surname; function; phone number; Company Name; country; email address; various types of data entered voluntarily by the user; trackers; usage data; answers to questions; clicks; keypress events; motion detection events; mouse movements; scroll position; touch events.

Full details on each type of personal data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts published before the data is collected.
Personal data may be freely provided by the user, or, in the case of usage data, collected automatically when you use this site.
Unless otherwise specified, all data requested by this site are mandatory and their absence may make it impossible for this site to provide services. In the event that this site specifies that certain data is not mandatory, users are free not to communicate it without having any consequences on the availability or operation of the service.
Users who have doubts about the mandatory personal data are invited to contact the owner.
Any use of cookies – or other tracking tools – by this site or by the owners of third-party services used by this site is intended to provide the service requested by the user, in addition to the other purposes described in this document and in the Cookie policy, if available.

Users are responsible for any personal data of third parties obtained, published or communicated through this site and confirm that they obtain the consent of the third party to provide the data to the owner.

Mode and place of data processing

Treatment methods

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of data.
Data processing is carried out using computers or IT tools, following procedures and organizational modes closely related to the purposes indicated. In addition to the owner, the data may be accessible, in certain cases, to certain categories of persons in charge of the operation of this site (administration, sales, marketing, legal department, system administration) or to external parties (such as suppliers third-party technical services, courier services, hosting providers, IT companies, communication agencies) designated, where applicable, as subcontractors by the owner. The updated list of these parties can be requested at any time from the owner.

Legal basis of processing

The Owner may Process Personal Data relating to Users if one of the following conditions applies:

  • Users have provided consent for one or more specific purposes; Note: Under some laws, the owner may be allowed to process personal data until the user objects, without having to rely on consent or any of the following legal bases. However, this condition does not apply where the processing of personal data is subject to European data protection law;
  • The provision of data is necessary for the performance of an agreement with the user or for any pre-contractual obligation thereof;
  • The processing is necessary to comply with a legal obligation to which the owner is subject;
  • The Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the Owner;
  • Processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the owner will gladly assist you in clarifying the specific legal basis that applies to the processing, and in particular whether the provision of personal data is a legal or contractual requirement, or a requirement necessary to enter into a contract.

Treatment locality

The data is processed at the headquarters of the owner and in all other places where the parties responsible for processing are located. Depending on the location of the user, data transfers may result in the transfer of the user’s data to a country other than his own. To learn more about the place of processing of this transferred data, users can consult the section which contains details on the processing of personal data. Users also have the right to know the legal basis for data transfers to a country located outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the UN, and the security measures taken by the Owner to safeguard their Data. If such transfer takes place, Users can find out more by consulting the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

Storage time

Personal data is processed and stored for as long as required for the purpose for which it was collected.

As a result :

  • Personal data collected for purposes related to the execution of a contract between the owner and the user must be kept until the full execution of the contract.
  • Personal data collected for the purposes of the legitimate interests of the owner must be kept for as long as necessary to achieve these purposes. Users can find specific information regarding the legitimate interests pursued by the Owner in the relevant sections of this document or by contacting the Owner.

Once the retention period has expired, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be applied after the expiry of the retention period.

The Owner may be authorized to keep Personal Data longer each time the User has given consent to such processing, as long as such consent is not withdrawn. In addition, the Owner may be obliged to keep Personal Data longer whenever required for the performance of a legal obligation or by order of an authority.

Purposes of processing

User Data is collected to enable the Owner to provide its service, fulfill its obligations, respond to law enforcement requests, protect its rights and interests (or those of its users or third parties ), to detect any malicious or fraudulent activity, as well as the following: contacting the user, anti-SPAM protection and analyses.

To obtain precise information on the personal data used for each purpose, the user can consult the section “Detailed information on the processing of personal data”.

Detailed information on the processing of personal data

Personal data is collected for the following purposes using several services:

Analyzes

The services contained in this part allow the Owner to monitor and analyze web traffic and track changes in User behavior.

Google Analytics 4

Google Analytics 4 is a web analytics service provided by Google LLC or by Google Ireland Limited, depending on how the Owner handles the processing of Data, (“Google”). Google uses the Data collected to track and analyze the use of this Application, to prepare reports on its activities and to share them with other Google services.
Google may use the Collected Data to contextualize and personalize the advertisements of its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the Data is logged on a server or in a data center. For more information, users can consult the official documentation from Google.

Personal data processed: Usage data; device information; browser information; latitude (of the city); longitude (of the city); session statistics; trackers; city.

Place of processing: United States – Privacy policyWithdrawal option; Irland – Privacy policyWithdrawal option.

Category of personal information collected under the CCPA law: information on the Internet.

This treatment constitutes:

  • A sale within the meaning of the CCPA and the VCDPA

Google Fonts

Google Fonts is a character visualization service provided by Google LLC or by Google Ireland Limited that allows websites/applications to embed such content on its pages. It provides an interactive web directory and APIs allowing users to include fonts via CSS. Google may with its policies track user behavior on this website.

Personal data processed: usage data; trackers.

Place of processing: United States – Privacy policyWithdrawal option; Irland – Privacy policyWithdrawal option.

Category of personal information collected under the CCPA law: information on the Internet.

This treatment constitutes:

  • A sale within the meaning of the CCPA and the VCDPA

OVH Cloud

OVH Cloud is a web hosting and backend infrastructure service provided by OVH that allows websites/apps to embed such content on its pages. It provides an interactive web directory and APIs allowing users to include fonts via CSS. Google may with its policies track user behavior on this website.

Personal data processed: usage data; trackers.

Place of processing: United States – Privacy policyWithdrawal option; Irland – Privacy policyWithdrawal option.

Contact the user

Contact form (this site)

By completing the contact form with their data, the user authorizes the use of this information by this site for the purpose of responding to requests for information, quotes or any other request as indicated in the header. of the form.

Personal data processed: e-mail address; various types of data entered voluntarily by the user; surname; first name, company name; function; phone number; country.

Categories of personal information collected under the CCPA law: identifiers; commercial information.

This treatment constitutes:

  • A sale within the meaning of the CCPA and the VCDP

Google Tag Manager

Google Tag Manager is a tag management service provided by Google LLC or by Google Ireland Limited, depending on how the Owner manages the processing of Data.

Personal data processed: Trackers.

Place of processing: United States – Privacy policy; Irland – Withdrawal option.

SPAM protection

These types of services analyze the traffic of this site, potentially containing the user’s personal data, for the purpose of filtering messages and content that are recognized as SPAM.

Google reCAPTCHA

Google reCAPTCHA est un service de protection anti-spam offert par Google LLC ou par Google Ireland Limited, selon la façon dont le propriétaire gère le traitement des données. L’utilisation de reCAPTCHA est soumise à lGoogle reCAPTCHA is a spam protection service offered by Google LLC or by Google Ireland Limited, depending on how the owner handles data processing. Use of reCAPTCHA is subject to the Privacy policy et aux Conditions of use de Google.

Personal data processed: clicks; usage data; mouse movements; scroll position; answers to questions; trackers; motion detection events; keypress events; touch events.

Place of processing: United States – Privacy policy; Irland – Privacy policy.

Category of personal information collected under the CCPA law: information on the Internet; inferred information.

User Rights

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw their consent if they have already given their consent to the processing of their personal data.
  • Oppose the processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Details are added in the relevant section below.
  • Access their data. Users have the right to know whether the Data is being processed by the Owner, to obtain information about certain aspects of the processing and to obtain a copy of the Data being processed.
  • Verify and obtain rectification. Users have the right to verify the accuracy of their data and to request that it be updated or corrected.
  • Limit the processing of their data. Users have the right, under certain conditions, to limit the processing of their data. In this case, the owner will process their data only to store them.
  • Have their personal data deleted or erased. Users have the right, under certain conditions, to obtain the erasure of their data from the owner.
  • Recover their data and transfer it to another controller. Users have the right to retrieve their data in a structured, commonly used and machine-readable format and, if technically possible, to transmit it to another controller without hindrance of any kind. This provision applies, provided that the data is processed by automated means and that the processing is based on the consent of the user, on a contract to which the user is a party or on pre-contractual obligations.
  • File a complaint. Users have the right to lodge a complaint with their competent data protection authority.

Information on the right to object to processing

Where Personal Data is processed for the public interest, in the exercise of an official authority vested in the Owner, or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a related ground. to their particular situation to justify this opposition.

Users should however be aware that if their personal data is processed for direct marketing purposes, they may object to this processing at any time without any justification. To find out if the Owner processes Personal Data for direct marketing purposes, Users can refer to the relevant sections of this document.

How to exercise these rights

Any request to exercise the rights of the user can be addressed to the owner through the contact details provided in this document. These requests can be exercised free of charge and will be studied by the owner as soon as possible and always within one month.

Additional information on data processing and collection

Lawsuit

The User’s Personal Data may be used for legal purposes by the Owner in court or in the stages that may lead to legal action arising from improper use of this Site or related services.
The user is aware that the owner may be required to reveal personal data at the request of public authorities.

Additional information regarding the user’s personal data

In addition to the information contained in this privacy policy, this site may provide the user with additional information and contextual information regarding particular services or the collection and processing of personal data.

System logs and maintenance

For operation and maintenance purposes, this site and any third-party services may collect files that record interactions with this site (system logs) or use other personal data (such as IP address) for this purpose.

Information not included in this policy

Further information regarding the collection or processing of personal data may be requested from the owner at any time. Please see contact details at the beginning of this document.

How “Do Not Track” requests are handled

This site does not support “Do Not Track” requests.
Refer to the privacy policy of third-party services to determine whether or not they accept “Do Not Track” requests.

Changes to this Privacy Policy

The owner reserves the right to make changes to this privacy policy, at any time, by notifying its users on this page and possibly on this site or as far as technically and legally possible by sending a notification to users. through the contact details available to the owner. It is strongly recommended to consult this page frequently, referring to the date of the last modification indicated at the bottom.

If the modifications influence the processing activities carried out on the basis of the user’s consent, the owner must obtain a new consent from the user when necessary.

Definitions and legal references

Any information which, directly, indirectly or in connection with other information including a personal identification number allows the identification of a natural person.

Usage data

Information collected automatically by this site (or by third-party services employed by this site), which may include the IP addresses or domain names of computers used by users who use this site, URI (Uniform Resource Identifier or identifier resource uniform), the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response from the server (favorable result, error, etc.) , the country of origin, the characteristics of the browser and the operating system used by the user, the various details relating to the time per visit (e.g. time spent on each page on the site) and the details relating to the path followed on the site with special reference to the sequence of pages visited, and other parameters concerning the operating system or the computer environment of the user.

User

The person using this site who, unless otherwise specified, corresponds to the data subject.

Concerned person

The natural person to whom the personal data refers.

Processor (or Data Controller)

The natural or legal person, public authority, institution or other body which processes personal data on behalf of the Controller, as described in this privacy policy.

Controller (or owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and the use of this site. Unless otherwise stated, the Data Controller is the owner of this site.

This site

The means by which the user’s personal data is collected and processed.

Service

The service provided by this site as described in the relevant terms (if any) and on this site.

European Union (or EU)

Unless otherwise stated, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.

cookies

Cookies are trackers consisting of small sets of data stored in the user’s browser.

Trackers

A tracker indicates any technology, for example, cookies, unique identifiers, web beacons, embedded scripts, electronic beacons and fingerprints, which allow users to be tracked, for example by accessing or storing information on the user device.

legal information

This privacy policy has been prepared in accordance with the provisions of several laws, in particular Article 13/14 of European Regulation 2016/679 (general data protection regulation).

This privacy policy applies only to this site, unless otherwise stated in this document.

Last update: April 23, 2023